ISO 9001 is the most-known standard issued by the International Organization for Standardization as it applies to all kinds of businesses in varying industries because this standard is all about establishing a Quality Management System in an organization.
ISO 9001 has just been recently updated last 2015, thus, we now refer to this as ISO 9001:2015. The updating and releasing of this standard required the acceptance and concurrence of the majority of its member countries across the globe so that it can further its reach and be recognized as an internationally accepted standard.
If you want to learn more about ISO 9001, then we advise that you proceed with reading the paragraphs below!
What is a Quality Management System?
As previously stated, ISO 9001 employs the use of a Quality Management System which enables companies to provide trusted quality products and services through the development of quality standard business structures, processes, protocols, rules, standards, and systems.
Often referred to as QMS, this is a set or collection of records, procedures, documentation, processes, and policies that provides for governing rules as to how a company should facilitate their business processes in the most effective and efficient way possible.
By doing this, internal structures are prioritized to produce a top-notch quality that will satisfy any organization’s customer. Since ISO 9001 covers a wide range of industries, QMS should be tailored according to the nature of the business, its type, and size since every business has different needs and demands.
What is the Importance of ISO 9001?
Since this is an internationally recognized standard for improving the overall processes of varying nature of businesses, the inculcation of the guides provided by a Quality Management System through ISO 9001:2015 serves as a basis for different stakeholders that the organization truly places emphasis on the effective use of its resources.
As a matter of fact, ISO 9001:2015 has been so widespread and known internationally that industry leaders use it as a basis in advancing its industry by creating industry standards that are in concurrence with the prevailing guidelines, processes, procedures, and protocols of ISO 9001.
Medical devices, engineering, automotive, and aerospace industries are among the industries that use and place importance on ISO 9001. This standard also provides reassurance to its customers by providing a set of management principles to follow.
Here are the seven quality management principles according to ISO 9001:
- Focus on consumers is the main priority since they are the end-users of any organization’s service or products. A consumer’s feedback is a necessary tool to determine whether the processes integrated achieve trusted quality.
- Placing emphasis on the role of top management sets the tone in the overall objectives of the organization.
- Empowered workforce to create better value in the organization’s products and services. Prioritizing goal congruence among each unit of the organization.
- A process-oriented approach to have a better grasp of the inter-relatedness of internal and external processes that lead the organization to its success.
- A continuous improvement identifies the gaps in compliances and provides opportunities to fix it.
- Evidence-based decision making by monitoring the different activities in the organization and analyzing data to make better choices.
- Managing relationships from the start and end of your business cycle or chain. This means that an organization needs to prioritize the relationship of the organization from its suppliers up to its buyers which will direct an organization to its success.